Patient Safety Education
Empowering patients with the knowledge and resources to participate actively in their own safety and care.
The Speak Up Program
MISH Hospital proudly participates in the Speak Up program, a patient safety initiative developed by The Joint Commission in collaboration with the Centers for Medicare & Medicaid Services (CMS). The Speak Up campaign encourages patients to take an active role in their healthcare by asking questions, understanding their treatment plans, and communicating openly with their care team.
The program is built on the principle that informed and engaged patients experience better outcomes and fewer preventable errors. At MISH Hospital, we integrate Speak Up resources into every stage of the patient experience, from pre-admission through discharge and follow-up care.
Key Safety Topics
- Infection Prevention — Understand how MISH Hospital reduces healthcare-associated infections through rigorous sterilization protocols, environmental cleaning, and evidence-based clinical practices.
- Hand Hygiene — Learn why proper hand hygiene is the single most effective measure for preventing the spread of infections in healthcare settings, and how you can participate.
- Fall Prevention — Discover the strategies we use to identify fall risks and protect patients, including bed alarms, non-slip footwear, and individualized mobility assessments.
- Medication Safety — Learn how our pharmacy and nursing teams use barcode scanning, allergy checks, and multi-step verification to ensure you receive the correct medications at the right dosage.
- Surgery Preparation — Understand the pre-operative steps, including surgical site verification, informed consent, and the time-out procedure that ensures your surgical team has confirmed every detail before your procedure begins.
Speak Up Video Library
Watch educational videos from The Joint Commission's Speak Up program.
Speak Up — To Prevent Infection
Speak Up — Know Your Rights
Speak Up — About Your Care
Speak Up — About Your Pain
Speak Up — Antibiotics Know The Facts
Speak Up — Ask Your Advocate
Speak Up — At Home
Speak Up — At the Doctor's Office
Speak Up — Avoid a Return Trip to the Hospital
Speak Up — Preparing For Surgery
Speak Up — Prevent Errors in Your Care
Speak Up — Prevent the Spread of Infection
Speak Up — Reduce the Risk of Falling
Speak Up — Take Medication Safely
Pain Management
Resources for understanding and managing pain.
Have Questions About Patient Safety?
Our patient safety team is here to address your concerns and ensure you feel confident in your care.